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PHA Complaints – Quarter 2, 2022-23

Home Safety – Gas Servicing and Electrical Inspections

Gas Servicing and Electrical Inspections As your landlord, we have a legal duty to carry out gas servicing and electrical inspections in your home.This table provides more information on what will happen at these visits. Gas Servicing Electrical Inspections When? Once per calendar year. Once every 5 years. How long? Normally, no more than 30 … Continued

PHA Complaints 2021-22

New look website!

Lately, you might have noticed things look a bit different on our website. We’ve been working behind the scenes to update the PHA site focusing on: function, content and appearance. Let us know what you think. You can complete our survey by clicking here. You can complete this anonymously or, if you want to, leave … Continued

Service Delivery Update

It was a challenging end to 2021 and start to 2022, with Coronavirus restrictions affecting all of us. We thank you, our customers, for your continued patience and understanding during these uncertain times. We hope that you are keeping safe and well. As you know, we had to close our office back in March 2020 … Continued

Festive Services Directory

Hopefully you are enjoying lots of Christmas cheer this festive season! Of course, this time of year can be challenging for people in many different ways – whether it’s financial worries, social pressures, family troubles, or loneliness. It’s not surprising that many people feel unable to cope at Christmas. Try to take some time out … Continued

Suspicious Emails – Investigation Update and Actions to take

Suspicious Emails – Investigation Update and Actions to take Last week we made you aware of suspicious emails and spoofing instances related to some of Partick Housing Association (PHA) mailboxes between Monday 25 and Tuesday 26 October 2021. Firstly we are sorry for any distress this has caused and want to assure you that we … Continued

Email Issue – Further Update

Following some concerns about emails received from us earlier this week we are conducting a full and thorough investigation. The instances occurred sometime between Monday 25 October, 11am to Tuesday 26 October mid-afternoon.  We have had reports that some customers and stakeholders have received emails claiming to be from PHA, I have noted below an … Continued

Issue With Email Update

We are still experiencing issues with our emails. If you have received an email from us which you were not expecting please get in touch to let us know, 0141 357 3773 We recommend that you do not click on any links and we suggest changing your passwords.     Our IT Team is investigating … Continued

Website Update

We are currently in the process of reviewing and updating our existing website, this means some pages may take longer to load whilst we review the current information and lay-outs. During this review we are welcoming suggestions for improvement, to report any current issues or if you are interested in testing our new site – you can do … Continued