Right to repair

Right to Repair

Some jobs are covered by your legal Right to Repair scheme.

If we fail to complete a repair that’s our responsibility in a reasonable time on more than one occasion, you can get your own contractor to do the work and we will pay the full cost, plus compensation. Please download our Right to Repair pack

Right to repair quote image
"If we fail to complete a repair that’s our responsibility in a reasonable time on more than one occasion, you can get your own contractor to do the work and we will pay the full cost, plus compensation."