We are currently implementing a new IT software system at PHA. In the lead up to the ‘switch over’ there may be some service disruption and a period where we have limited access to our systems and some information.

We will therefore be prioritising emergency calls only between 1-6 November. If your enquiry is urgent, please visit our repairs page here and scroll down for emergency contacts.

The new system will improve how we deliver services to customers through:

• More efficient use of our customer and property information;
• Being easier and faster to use;
• Enhanced data security;
• Ensuring PHA is fit for the future.

Thank you for your patience.