Report a repair

To report a repair that’s our responsibility as your landlord, please use the online form or call us on 0141 357 3773. To check who’s responsible for what, please see Your responsibilities.

With our contractors, Mitie/MPS, we aim to offer a prompt, high-quality service. We can offer you an appointment for most minor repairs and aim to complete all repairs at a time that suits you or within seven days of your request.

Appointments are available:

Monday to Friday:

  • 8am – 12 noon
  • 12.30pm -4.30pm

If our office is closed find out what to do if emergency repairs are needed.

We aim to attend and sort emergencies within four hours of you contacting us. If necessary, we will make sure you and your home are safe, then arrange a follow-up appointment to complete the work at a time that suits you.